Orders are usually delivered within 5-7 business days. You will also receive tracking details once your package is shipped. 

Once your order is dispatched, we will send you a tracking link via SMS and email. You can use this link anytime to check your order status. 

Yes, you can cancel your order within 24 hours of purchase. After the order is shipped, cancellation is not possible. 

If your product is damaged, please contact our support team within 48 hours of delivery. We’ll arrange for a replacement or refund. 

Shipping is free on all prepaid orders above ₹499. For COD or lower amounts, a small fee may apply. 

Yes, we deliver to most pin codes across India. You can check service availability at checkout.

We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD). 

Absolutely. All transactions are secured with SSL encryption and trusted payment gateways.

You can return most items within 7 days of delivery if they are unused and in original condition. 

Contact Us and tell us the problem then we Return your Product

Refunds are processed within 5–7 working days after we receive the returned product. 

Please report the issue within 48 hours of delivery, and we’ll arrange a replacement or refund. 

You can reach us at help.lurova@gmail.com or call us at +91-9310468741 (24x7).